FAQs

Frequently Asked Questions


Yes, our showroom is open to the public. You do not need an appointment.
We are open Monday through Friday from 9am-5pm and Saturdays from 10am to 5pm.
The showroom is open to the public. You do not need an appointment to visit.

Please visit our showroom page for directions. Simply click on "directions" on the upper left corner of the map.

We have a 5,000 square foot showroom where most products are displayed. It's impossible to display all products shown in the showroom but we make every effort to display at least similar products or wood samples. If you are interested in seeing a particular product, please contact us to confirm the availability before you visit the showroom.
All major credit cards and PayPal are accepted except Amex. Checks are acceptable but will need 7 business days for the payment to clear prior to shipping order out.
Sales tax applies for New Jersey only. It is 6.625% tax that will be applied to all purchases of any merchandise that is picked up from our warehouse or shipped to anywhere in New Jersey.
If item is confirmed to be in stock, you can pick up your order the same day except Saturdays.
Pick up is available Monday-Friday between 9am-4pm. Please call prior to picking up your items.
Our products are warranted to be free of defects in material and workmanship for a period of (1) year from the date of purchase. We will replace or repair any defective parts free of charge if it’s proved to be defective. Warranty is limited to replacement parts only. Labor charges are excluded.
We ship your order within 1-2 business days. Transit/Arrival times are usually 2-7 business days for the products to arrive, depending on your location not including the weekends and holidays.

Shipping:

We ship your order with the most reliable freight carriers within 1-2 business days. Transit/Arrival times are usually 3-5 business days for the products to arrive, depending on your location not including the weekends and holidays.


Shipping Zones & Estimated Delivery Time


Zone 1 : NY, NJ, CT, DE, ME, MA, NH, NC, PA, RI, VT - 2-3 Days

Zone 2: DC, MD, OH, OK, SC, VA, WV - 3-4 days

Zone 3: AL, FL, GA, IL, IN, IA, KS, KY, LA, MI, MN, MS, MO, TN, TX, WI - 5 days

Zone 4: AZ, AR, CA, CO, ID, MT, NE, NV, NM, ND, OR, SD, UT, WA, WY - 7 days

 
Contact [email protected] to check availability. If an item is confirmed to be in stock, you can pick up your order from New Jersey location during business hours except Saturdays.
https://www.anvekitchenandbath.com/shipping-return-policy/
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